Frequently Asked Questions❓

🕒 Do we offer flexible hours?

Yes

🎓 Do you accept free 30 hours funding?

Yes

📅 Can I stretch my hours through the year?

This depends on availability

🏦 Do you open on bank holidays?

No

🌙 Do you provide overnight care?

No

💳 Do you accept childcare vouchers?

Yes

📆 Do you work on weekends?

Only if booked well in advance depending on availability

⏰ Do you work outside the opening hours of 8am to 6pm?

Yes, but must be booked well in advance

🥗 Do you provide meals?

Yes, we make freshly hot healthy meals daily

💰 Do you charge on an hourly basis?

We charge per day

🔄 Can I swap a contract day missed to cover another day?

This is based on discretion and availability

📖 How do I know how my child's day is at your setting?

We provide this on request

💵 Do you give discount on your pricing?

We do give sibling discount

🚸 Do you take children outside your setting?

Yes, we do attend local libraries, local parks, farms, indoor sensory areas, etc.

⌛ What happens if I am running late to pickup?

If it's a one off, that's fine, but we do charge for lateness.

💬 Didn’t find your answer?

If you did not find answers to your questions here,reach out to us.